The suggestion of portable mobile numbers will go a long way in improving the level of service of the telecom operators. The logical next step would be to implement the concept of portable bank accounts that will increase the efficiency levels of the banking industry. The current situation imposes exit barriers on the customers as their account numbers would be linked to important investments and other financial aspects. The existing customers get taken for granted and portable account numbers would make sure that they are valued as much as a new customer. In the current scenario, more often than not customers who are deemed “not profitable” would have the option of switching to service providers who would value their association.
This entry was posted on Saturday, February 16th, 2008 (I migrated from blog.co.in)
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